Shipping policy

Thank you for shopping with SumiKitchen. We are committed to delivering your order safely and efficiently, no matter where you are in the world. This Shipping Policy explains how we process, ship, and deliver your purchases.

Worldwide Free Shipping

We proudly offer FREE standard shipping worldwide on every order. There are no minimum purchase requirements or hidden shipping fees.

Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

During busy shopping seasons, holidays, or promotional events, processing times may be slightly longer. We appreciate your patience and will always work to dispatch your order as quickly as possible.

Estimated Delivery Time

Our standard estimated delivery time is:

7–14 Business Days

Please note that delivery estimates are not guaranteed and may vary depending on:

Destination country
Customs clearance
Local postal services
Weather conditions
Public holidays
Carrier delays

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information when available.

Please allow 2–5 business days for tracking updates to appear after shipment.

Customs & Import Duties

International orders may be subject to customs inspections or import duties depending on your country's regulations.

Customers are responsible for any customs duties, taxes, or additional import fees required by local authorities.

Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order.

SumiKitchen cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided during checkout.